New York Used Car
Lemon Law Statutes
General Business Law, section 198-b
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General Business Law, section 198-b. Sale or Lease of Used Motor
Vehicles
a. Definitions. As used in this section, the following words shall
have the following meanings:
1. "Consumer" means the purchaser, or lessee, other than for
purposes of resale, of a used motor vehicle primarily used for
personal, family, or household purposes and subject to a warranty,
and the spouse or child of the purchaser or the lessee if either
such motor vehicle or the lease of such motor vehicle is transferred
to the spouse or child during the duration of any warranty
applicable to such motor vehicle, and any other person entitled by
the terms of such warranty to enforce the obligations of the
warranty;
* 2. "Used motor vehicle" means a motor vehicle, excluding
motorcycles, motor homes and off-road vehicles, which has been
purchased, leased, or transferred either after eighteen thousand
miles of operation or two years from the date of original delivery,
whichever is earlier;
* NB Effective until September 1, 2004
* 2. "Used motor vehicle" means a motor vehicle, excluding motor
homes and off-road vehicles, which has been purchased, leased, or
transferred either after eighteen thousand miles of operation or two
years from the date of original delivery, whichever is earlier;
* NB Effective September 1, 2004
3. "Dealer" means any person or business which sells, offers for
sale, leases or offers for lease a used vehicle after selling,
offering for sale, leasing or offering for lease three or more used
vehicles in the previous twelve month period, but does not include:
(a) a bank or financial institution except in the case of a
lease of a used motor vehicle,
(b) a business selling a used vehicle to an employee of that
business,
(c) a regulated public utility which sells at public auction
vehicles used in the ordinary course of its operations, provided
that any advertisements of such sales conspicuously disclose the
"as is" nature of the sale,
(d) the sale of a leased vehicle to that vehicle's lessee, a
family member of the lessee, or an employee of the lessee, or
(e) or the state, its agencies, bureaus, boards, commissions
and authorities, and all of the political subdivisions of the
state, including the agencies and authorities of such
subdivisions;
4. "Warranty" means any undertaking in connection with the sale
or lease by a dealer of a used motor vehicle to refund, repair,
replace, maintain or take other action with respect to such used
motor vehicle and provided at no extra charge beyond the price of
the used motor vehicle;
5. "Service contract" means a contract in writing for any period
of time or any specific mileage to refund, repair, replace, maintain
or take other action with respect to a used motor vehicle and
provided at an extra charge beyond the price of the used motor
vehicle or of the lease contract for the used motor vehicle;
6. "Repair insurance" means a contract in writing for any period
of time or any specific mileage to refund, repair, replace, maintain
or take other action with respect to a used motor vehicle and which
is regulated by the insurance department.
b. Written Warranty required; terms.
1. No dealer shall sell or lease a used motor vehicle to a
consumer without giving the consumer a written warranty which shall
at minimum apply for the following terms:
(a) If the used motor vehicle has thirty-six thousand miles or
less, the warranty shall be at minimum ninety days or four
thousand miles, whichever comes first.
(b) If the used motor vehicle has more than thirty-six thousand
miles, but less than eighty thousand miles, the warranty shall be
at minimum sixty days or three thousand miles, whichever comes
first.
(c) If the used motor vehicle has eighty thousand miles or more
but no more than one hundred thousand miles, the warranty shall be
at a minimum thirty days or one thousand miles, whichever comes
first.
2. The written warranty shall require the dealer or his agent to
repair or, at the election of the dealer, reimburse the consumer for
the reasonable cost of repairing the failure of a covered part.
Covered parts shall at least include the following items:
(a) Engine. All lubricated parts, water pump, fuel pump,
manifolds, engine block, cylinder head, rotary engine housings and
flywheel.
(b) Transmission. The transmission case, internal parts, and
the torque converter.
(c) Drive axle. Front and rear drive axle housings and internal
parts, axle shafts, propeller shafts and universal joints.
(d) Brakes. Master cylinder, vacuum assist booster, wheel
cylinders, hydraulic lines and fittings and disc brake calipers.
(e) Radiator.
(f) Steering. The steering gear housing and all internal parts,
power steering pump, valve body, piston and rack.
(g) Alternator, generator, starter, ignition system excluding
the battery.
3. Such repair or reimbursement shall be made by the dealer
notwithstanding the fact that the warranty period has expired,
provided the consumer notifies the dealer of the failure of a
covered part within the specified warranty period.
4. The written warranty may contain additional language excluding
coverage:
(a) for a failure of a covered part caused by a lack of
customary maintenance;
(b) for a failure of a covered part caused by collision, abuse,
negligence, theft, vandalism, fire or other casualty and damage
from the environment (windstorm, lightning, road hazards, etc.);
(c) if the odometer has been stopped or altered such that the
vehicle's actual mileage cannot be readily determined or if any
covered part has been altered such that a covered part was thereby
caused to fail;
(d) for maintenance services and the parts used in connection
with such services such as seals, gaskets, oil or grease unless
required in connection with the repair of a covered part;
(e) for a motor tune-up:
(f) for a failure resulting from racing or other competition;
(g) for a failure caused by towing a trailer or another vehicle
unless the used motor vehicle is equipped for this as recommended
by the manufacturer;
(h) if the used motor vehicle is used to carry passengers for
hire;
(i) if the used motor vehicle is rented to someone other than
the consumer as defined in paragraph one of subdivision a of this
section;
(j) for repair of valves and/or rings to correct low
compression and/or oil consumption which are considered normal
wear;
(k) to the extent otherwise permitted by law, for property
damage arising or allegedly arising out of the failure of a
covered part; and
(l) to the extent otherwise permitted by law, for loss of the
use of the used motor vehicle, loss of time, inconvenience,
commercial loss or consequential damages.
c. Failure to honor warranty.
1. If the dealer or his agent fails to correct a malfunction or
defect as required by the warranty specified in this section which
substantially impairs the value of the used motor vehicle to the
consumer after a reasonable period of time, the dealer shall accept
return of the used motor vehicle from the consumer and refund to the
consumer the full purchase price, or in the case of a lease contract
all payments made under the contract, including sales or
compensating use tax, less a reasonable allowance for any damage not
attributable to normal wear or usage, and adjustment for any
modifications which either increase or decrease the market value of
the vehicle or of the lease contract, and in the case of a lease
contract, shall cancel all further payments due from the consumer
under the lease contract. In determining the purchase price to be
refunded or in determining all payments made under a lease contract
to be refunded, the purchase price, or all payments made under a
lease contract, shall be deemed equaI to the sum of the actual cash
difference paid for the used motor vehicle, or for the lease
contract, plus, if the dealer elects to not return any vehicles
traded-in by the consumer, the wholesale value of any such traded-in
vehicles as listed in the National Auto Dealers Association Used Car
Guide, or such other guide as may be specified in regulations
promulgated by the commissioner of motor vehicles, as adjusted for
mileage, improvements, and any major physical or mechanical defects
in the traded-in vehicle at the time of trade-in. The dealer selling
or leasing the used motor vehicle shall deliver to the consumer a
written notice including conspicuous language indicating that if the
consumer should be entitled to a refund pursuant to this section,
the value of any vehicle traded-in by the consumer, if the dealer
elects to not return it to the consumer, for purposes of determining
the amount of such refund will be determined by reference to the
National Auto Dealers Association Used Car Guide wholesale value, or
such other guide as may be approved by the commissioner of motor
vehicles, as adjusted for mileage improvements, and any major
physical or mechanical defects, rather than the value listed in the
sales contract. Refunds shall be made to the consumer and
lienholder, if any, as their interests may appear on the records of
ownership kept by the department of motor vehicles. If the amount to
be refunded to the lienholder will be insufficient to discharge the
lien, the dealer shall notify the consumer in writing by registered
or certified mail that the consumer has thirty days to pay the
lienholder the amount which, together with the amount to be refunded
by the dealer, will be sufficient to discharge the lien. The notice
to the consumer shall contain conspicuous language warning the
consumer that failure to pay such funds to the lienholder within
thirty days will terminate the dealer's obligation to provide a
refund. If the consumer fails to make such payment within thirty
days, the dealer shall have no further responsibility to provide a
refund under this section. Alternatively, the dealer may elect to
offer to replace the used motor vehicle with a comparably priced
vehicle, with such adjustment in price as the parties may agree to.
The consumer shall not be obligated to accept a replacement vehicle,
but may instead elect to receive the refund provided under this
section. It shall be an affirmative defense to any claim under this
section that:
(a) The malfunction or defect does not substantially impair
such value; or
(b) The malfunction or defect is the result of abuse, neglect
or unreasonable modifications or alterations of the used motor
vehicle.
2. It shall be presumed that a dealer has had a reasonable
opportunity to correct a malfunction or defect in a used motor
vehicle, if:
(a) The same malfunction or defect has been subject to repair
three or more times by the selling or leasing dealer or his agent
within the warranty period, but such malfunction or defect
continues to exist; or
(b) The vehicle is out of service by reason of repair or
malfunction or defect for a cumulative total of fifteen or more
days during the warranty period. Said period shall not include
days when the dealer is unable to complete the repair because of
the unavailability of necessary repair parts. The dealer shall be
required to exercise due diligence in attempting to obtain
necessary repair parts. Provided, however, that if a vehicle has
been out of service for a cumulative total of forty-five days,
even if a portion of that time is attributable to the
unavailability of replacement parts, the consumer shall be
entitled to the replacement or refund remedies provided in this
section.
3. The term of any warranty, service contract or repair insurance
shall be extended by any time period during which the used motor
vehicle is in the possession of the dealer or his duly authorized
agent for the purpose of repairing the used motor vehicle under the
terms and obligations of said warranty, service contract or repair
insurance.
4. The term of any warranty, service contract or repair
insurance, and the fifteen day out-of-service period, shall be
extended by any time during which repair services are not available
to the consumer because of a war, invasion or strike, fire, flood or
other natural disaster.
d. Waiver void.
1. Any agreement entered into by a consumer for the purchase or
lease of a used motor vehicle which waives, limits or disclaims the
rights set forth in this article shall be void as contrary to public
policy. Further, if a dealer fails to give the written warranty
required by this article, the dealer nevertheless shall be deemed to
have given said warranty as a matter of law.
2. Nothing in this section shall in any way limit the rights or
remedies which are otherwise available to a consumer under any other
law.
3. Notwithstanding paragraph one of this subdivision, this
article shall not apply to used motor vehicles sold for, or in the
case of a lease where the value of the used motor vehicle as agreed
to by the consumer and the dealer which vehicle is the subject of
the contract is, less than one thousand five hundred dollars, or to
used motor vehicles with over one hundred thousand miles at the time
of sale or lease if said mileage is indicated in writing at the time
of sale or lease. Further, this article shall not apply to the sale
or lease of historical motor vehicles as defined in section four
hundred one of the vehicle and traffic law.
e. Time of delivery, location of warranty and notice. The written
warranty provided for in subdivision b of this section and the written
notice provided for in subdivision c of this section shall be
delivered to the consumer at or before the time the consumer signs the
sales or lease contract for the used motor vehicle. The warranty and
the notice may be set forth on one sheet or on separate sheets. They
may be separate from, attached to, or a part of the sales or lease
contract. If they are part of the sales or lease contract, they shall
be separated from the other contract provisions and each headed by a
conspicuous title.
f. Arbitration and enforcement.
1. If a dealer has established or participates in an informal
dispute settlement procedure which complies in all respects with the
provisions of part seven hundred three of title sixteen of the code
of federal regulations the provisions of this article concerning
refunds or replacement shall not apply to any consumer who has not
first resorted to such procedure. Dealers utilizing informal dispute
settlement procedures pursuant to this subdivision shall insure that
arbitrators participating in such informal dispute settlement
procedures are familiar with the provisions of this section and
shall provide to arbitrators and consumers who seek arbitration a
copy of the provisions of this section together with the following
notice in conspicuous ten point bold face type:
USED CAR LEMON LAW BILL OF RIGHTS
1. If you purchase a used car for more than one thousand five
hundred dollars, or lease a used car where you and the dealer have
agreed that the car's value is more than one thousand five hundred
dollars, from anyone selling or leasing three or more used cars a
year, you must be given a written warranty.
2. If your used car has 18,000 miles or less, you may be
protected by the new car lemon law.
3.
(a) If your used car has more than 18,000 miles and up to and
including 36,000 miles, a warranty must be provided for at least
90 days or 4,000 miles, whichever comes first.
(b) If your used car has more than 36,000 miles but less than
80,000 miles, a warranty must be provided for at least 60 days
or 3,000 miles, whichever comes first.
(c) If your used car has 80,000 miles or more but no more
than 100,000 miles, a warranty must be provided for at least 30
days or 1,000 miles, whichever comes first. Cars with over
100,000 miles are not covered.
4. If your engine, transmission, drive axle, brakes, radiator,
steering, alternator, generator, starter, or ignition system
(excluding the battery) are defective, the dealer or his agent
must repair or, if he so chooses, reimburse you for the reasonable
cost of repair.
5. If the same problem cannot be repaired after three or more
attempts, you are entitled to return the car and receive a refund
of your purchase price or of all payments made under your lease
contract, and of sales tax and fees, minus a reasonable allowance
for any damage not attributable to normal usage or wear, and, in
the case of a lease contract, a cancellation of all further
payments you are otherwise required to make under the lease
contract.
6. If your car is out of service to repair a problem for a
total of fifteen days or more during the warranty period you are
entitled to return the car and receive a refund of your purchase
price or of all payments made under your lease contract, and of
sales tax and fees, minus a reasonable allowance for any damage
not attributable to normal usage or wear, and, in the case of a
lease contract, a cancellation of all further payments you are
otherwise required to make under the lease contract.
7. A dealer may put into the written warranty certain
provisions which will prohibit your recovery under certain
conditions; however, the dealer may not cause you to waive any
rights under this law.
8. A dealer may refuse to refund your purchase price, or the
payments made under your lease contract, if the problem does not
substantially impair the value of your car, or if the problem is
caused by abuse, neglect, or unreasonable modification.
9. If a dealer has established an arbitration procedure, the
dealer may refuse to refund your purchase price until you first
resort to the procedure. If the dealer does not have an
arbitration procedure, you may resort to any remedy provided by
law and may be entitled to your attorney's fees if you prevail.
10. As an alternative to the arbitration procedure made
available through the dealer you may instead choose to submit your
claim to an independent arbitrator, approved by the attorney
general. You may have to pay a fee for such an arbitration.
Contact your local consumer office or attorney general's office to
find out how to arrange for independent arbitration.
11. If any dealer refuses to honor your rights or you are not
satisfied by the informal dispute settlement procedure, complain
to the New York State Attorney General, Executive Office, Capitol,
Albany, N.Y. 12224.
2. A dealer shall have up to thirty days from the date of notice
by the consumer that the arbitrator's decision has been accepted to
comply with the terms of such decision. Provided, however, that
nothing contained in this subdivision shall impose any liability on
a dealer where a delay beyond the thirty day period is attributable
to a consumer who has requested a particular replacement vehicle or
otherwise made compliance impossible within said period.
3. Upon the payment of a prescribed filing fee, a consumer shall
have the option of submitting any dispute arising under this section
to an alternate arbitration mechanism established pursuant to
regulations promulgated hereunder by the attorney general. Upon
application of the consumer and payment of the filing fee, the
dealer shall submit to such alternate arbitration.
Such alternate arbitration shall be conducted by a professional
arbitrator or arbitration firm appointed by or under regulations
established by the attorney general. Such mechanism shall ensure the
personal objectivity of its arbitrators and the right of each party
to present its case, to be in attendance during any presentation
made by the other party and to rebut or refute such presentation. In
all other respects, such alternate arbitration mechanism shall be
governed by article seventy-five of the civil practice law and
rules.
The notice required by paragraph one of this subdivision,
entitled Used Car Lemon Law Bill of Rights, shall be provided to
arbitrators and consumers who seek arbitration under the
subdivision.
A dealer shall have thirty days from the date of mailing of a
copy of the arbitrator's decision to such a dealer to comply with
the terms of such decision. Failure to comply within the thirty day
period shall entitle the consumer to recover, in addition to any
other recovery to which he may be entitled, a fee of twenty-five
dollars for each business day beyond thirty days up to five hundred
dollars; provided however, that nothing in this subdivision shall
impose any liability on a dealer where a delay beyond the thirty day
period is attributable to a consumer who has requested a particular
replacement vehicle or otherwise made compliance impossible within
said period.
4. In no event shall a consumer who has resorted to an informal
dispute settlement procedure be precluded from seeking the rights or
remedies available by law.
5. In an action brought to enforce the provisions of this
article, the court may award reasonable attorney's fees to a
prevailing plaintiff or to a consumer who prevails in any judicial
action or proceeding arising out of an arbitration proceeding held
pursuant to paragraph three of this subdivision. In the event a
prevailing plaintiff is required to retain the services of an
attorney to enforce the collection of an award granted pursuant to
this section, the court may assess against the dealer reasonable
attorney's fees for services rendered to enforce collection of said
award.
6. Any action brought pursuant to this article shall be commenced
within four years of the date of original delivery of the used motor
vehicle to the consumer.
g. Notice of consumer rights. At the time of purchase or lease of
a used motor vehicle from a dealer in this state, the dealer shall
provide to the consumer a notice, printed in not less than eight
point bold face type, entitled "Used Car Lemon Law Bill of Rights".
The text of such notice shall be identical with the notice required
by paragraph one of subdivision f of this section.
S 199. Penalties. Any person, firm, or corporation violating the
provisions of section one hundred ninety-six of this article shall be
liable in an action brought on behalf of the people of the state of
New York in the sum of one thousand dollars for each of such
violations.

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